Responsible Gaming at 978bd

At 978bd, responsible gaming is not just a policy — it is a core part of how we operate. We are committed to providing Bangladeshi players with a safe, fair, and enjoyable environment for cricket betting, live casino, slots, and crash games. Every feature on our platform is designed with your well-being in mind.

Gambling is a form of entertainment, not a way to make money or solve financial problems. Players aged 21 and above are welcome on 978bd, and we actively encourage everyone to set personal limits, take breaks, and reach out for help whenever they feel gaming is no longer fun.

Our Commitment to You

978bd was built specifically for the Bangladeshi gaming community — players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across the country who enjoy cricket betting on BPL and IPL matches, live casino table games, and the thrill of slots and crash titles. We understand the cultural context in which our players operate, and we take our responsibility seriously.

We enforce a strict minimum age of 21 years. Any player found to be under the age of 21 will have their account suspended immediately and all funds returned. We rely on document verification to confirm age, and we ask all users to co-operate fully with our KYC process.

Our platform uses SSL encryption to protect all personal and financial data. We partner with trusted payment providers like bKash, Nagad, Rocket, and Upay to ensure every transaction is secure. We also maintain strict data privacy practices, as detailed in our Privacy Policy.

Warning Signs of Problem Gambling

Recognising problem gambling early can prevent serious harm. If you identify with any of the following signs, we strongly encourage you to use our self-exclusion or time-out tools and reach out to our support team:

• Spending more money or time on gambling than you originally intended
• Borrowing money or selling personal items to fund gambling
• Neglecting work, family, or daily responsibilities because of gambling
• Feeling irritable, anxious, or depressed when not able to gamble
• Chasing losses — placing larger bets in an attempt to recover past losses

How 978bd Helps You Stay in Control

We have designed a range of practical tools directly within the 978bd platform to help players manage their gaming activity responsibly. These tools are available to all registered users at no extra cost.

Setting Your Deposit Limits

Log in to your 978bd account, navigate to your account settings, and choose a daily, weekly, or monthly deposit ceiling in Bangladeshi Taka (৳). Once set, the limit is enforced immediately. To increase a limit you must request the change and wait through a mandatory 7-day cooling-off period — giving you time to reconsider.

Using the Time-Out Feature

If you feel you need a short break from gaming, you can activate a time-out period of 24 hours, 7 days, or 30 days. During this time your account is fully locked — you cannot place bets, make deposits, or access game lobbies. When the period ends, you can resume gaming. For a longer break, consider self-exclusion instead.

Applying for Self-Exclusion

Self-exclusion is our most powerful responsible gaming tool. Contact our support team at [email protected] and request an exclusion period of 30 days, 6 months, 1 year, or permanent. Once applied, the exclusion cannot be reversed until the selected period has elapsed (except for permanent exclusion, which is final). We will also ensure you do not receive any promotional communications during this period.

Talking to Our Support Team

Our customer support agents are trained to handle responsible gaming conversations with sensitivity and respect. You can write to us in English or Bangla — whichever is more comfortable for you. We will not judge you; we will simply help you find the right option for your situation.